Effective Date: 12/2024

Last Updated: 01/16/2026

 

1. ACCEPTANCE OF TERMS

 

These Terms of Service ("Terms") constitute a legally binding agreement between AchieveIT Pathways Program ("Company," "we," "us") and the user of our Services ("Client," "you," "your"). The "Services" refer to all educational coaching, consulting, pathway planning, and related services offered via our website (the "Site") or any associated agreement.

 

By (i) accessing the Site, (ii) enrolling in any Service via digital or paper enrollment form, or (iii) remitting payment, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms. If you are agreeing on behalf of a minor student, you represent that you are their legal parent or guardian and have the authority to bind them.

 

2. SERVICES DESCRIPTION AND DISCLAIMERS

 

2.1 Nature of Services. The Company provides advisory and coaching services in academic planning, college/career pathway development, application strategy, and related personalized guidance. Our Services are consultative in nature.

 

2.2 No Guaranteed Outcomes.You expressly acknowledge and agree that the Company does not, and cannot, guarantee any specific results, including but not limited to:

*   Admission to any specific educational institution, program, or scholarship.

*   Attainment of a specific grade, test score, or academic award.

*   Receipt of financial aid or a specific monetary award.

All outcomes depend on numerous variable factors outside the Company's control, including the student's performance, application pool competitiveness, and institutional decisions.

 

2.3 "As Is" Basis. The Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, to the fullest extent permissible under applicable law.

 

3. ENROLLMENT, FEES, AND PAYMENT TERMS

 

3.1 Enrollment. Enrollment is not complete until the Company receives a signed service agreement (digital or physical) and any required initial payment.

 

3.2 Fees. All fees are as specified in your individual service proposal or agreement ("Service Agreement"). The Company reserves the right to modify standard fees at any time; such modifications will not affect active Service Agreements.

 

3.3 Payment. You agree to pay all fees in the amounts and according to the schedule in your Service Agreement. Late payments may incur a late fee or result in immediate suspension of Services.

 

3.4 Taxes. You are solely responsible for any sales, use, or similar taxes applicable to the Services in your jurisdiction.

 

4. REFUND AND CANCELLATION POLICY

 

4.1 No Refunds for Services Rendered. Due to the customized, intellectual, and time-intensive nature of the Services, ALL FEES ARE NON-REFUNDABLE once the Service commencement date has passed, except as explicitly stated herein. A retainer may be required and is subject to the same non-refundable terms after work begins.

 

4.2 Cancellation by Client. Refer to the Student Handbook and or Service Agreement. 

After Commencement: No refunds will be issued for any portion of the Services. You remain responsible for all fees due under the Service Agreement.

 

4.3 Termination by Company. We reserve the right to terminate Services immediately for cause, including but not limited to: (a) non-payment; (b) material breach of these Terms; (c) disruptive, abusive, or unprofessional conduct; or (d) a breakdown in the coach-client relationship not remedied after a good-faith discussion. In such an event, you will be liable for all fees for Services rendered up to the termination date.

 

5. CLIENT REPRESENTATIONS, WARRANTIES, AND OBLIGATIONS

 

You represent, warrant, and agree that:

*   All information you provide is accurate, complete, and not misleading.

*   You will actively participate in the Services, complete assigned tasks in a timely manner, and provide necessary information to your coach.

*   You will not record coaching sessions without the prior written consent of the Company and the assigned coach.

*   You are solely responsible for the final content, accuracy, and submission of all applications, essays, and other materials, and for meeting all deadlines.

 

6. INTELLECTUAL PROPERTY

 

6.1 Company IP. All pre-existing and developed materials provided by the Company, including but not limited to workbooks, templates, curricula, methodologies, and presentation materials ("Company Materials"), are the sole and exclusive intellectual property of the Company. You are granted a limited, revocable, non-exclusive, non-transferable license to use the Company Materials solely for your personal, non-commercial use in connection with the Services.

 

6.2 Client-Generated Content. You retain ownership of any original work product you create (e.g., essay drafts). However, by submitting such content to your coach for review, you grant the Company a perpetual, royalty-free license to use anonymized excerpts for training, quality assurance, or promotional purposes.

 

6.3 Prohibition. You shall not copy, distribute, modify, reverse engineer, or create derivative works from any Company Materials, or use them for any commercial purpose.

 

7. LIMITATION OF LIABILITY AND INDEMNIFICATION

 

7.1 Limitation. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR OPPORTUNITY COSTS, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

 

7.2 Cap on Liability. THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO THE COMPANY UNDER THE RELEVANT SERVICE AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

 

7.3 Indemnification. You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your use of the Services; or (c) the submission of any application or material you prepared with our guidance.

 

8. CONFIDENTIALITY

 

Both parties agree to maintain the confidentiality of proprietary information disclosed during the provision of Services, including coaching strategies and personal student information, and to use such information only for the purposes of these Terms. This obligation survives termination of the Services.

 

9. DISPUTE RESOLUTION; GOVERNING LAW

 

9.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles.

 

9.2 Mandatory Arbitration.Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Charles County, Maryland. Judgment on the award may be entered in any court of competent jurisdiction.

 

9.3 Class Action Waiver. YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

 

10. GENERAL PROVISIONS

 

Entire Agreement: These Terms, together with the Service Agreement and Privacy Policy, constitute the entire agreement between you and the Company.

Severability: If any provision is found unenforceable, the remaining provisions remain in full force.

Force Majeure: The Company is not liable for failures due to causes beyond its reasonable control.

Assignment: You may not assign your rights under these Terms without our prior written consent.

Notices: Official notices shall be sent to the email address you provided.

 

11. CONTACT

 

For any questions regarding these Terms, please contact:

 

AchieveIT Pathways Program

info@achieveitpathwaysprogram.com

Phone:301-542-6660